Unexpected Error

In the course of using NetSuite, you may encounter a nondescript “UNEXPECTED_ERROR.” We’ve encountered this too and are documenting the scenarios in which this comes up.

Computers simply do as they were told - whether by you or the core NS engine developers.

SuiteScript

1. When attempting to load a file with an invalid internal DI
2. When using the N/email module and the author or recipient does not have an email address
3. When merging templates (emails or PDF) and passing in a JS string instead of integer as the Template ID or a RecordRef