Services
Topaz Harbor provides embedded senior NetSuite development support for admin teams that need more execution capacity.
All offerings are backed by our Money Back Guarantee.
Monthly Retainer Options
Operations Coverage
Best for: Teams that need stability and day-to-day operational support.
Includes: Triage, incident response, and service-catalog execution.
Embedded Development
Best for: Teams that need embedded senior SuiteScript development capacity.
Includes: Ongoing senior development support aligned to business priorities, plus one change request* per month.
Embedded + Change Queue
Best for: Teams that need support plus steady monthly enhancement throughput.
Includes: Embedded development support plus multiple planned change requests* per month.
For common items included under base-retainer service-catalog execution, see Service Catalog.
*A Change request:
- Is a bounded enhancement request with one clear business outcome
- Fits normal retainer delivery cadence
- Does not require full multi-system solution design
- Has clear acceptance criteria and approval path
Fixed-Cost Custom Solutions
For net-new builds and larger scoped initiatives, we offer fixed-cost custom delivery with clear acceptance criteria.
Our custom solution services follow the standard software development life cycle (SDLC):
- Scope: Define the problem, constraints, and success criteria.
- Design: Plan the technical approach and acceptance criteria.
- Build: Implement the solution in controlled development environments.
- Review: Validate behavior with testing and stakeholder walkthroughs.
- Deploy: Release to production and confirm post-deployment outcomes.
See Fixed-Cost Custom SuiteScript Solutions for details.
Utilities
Specialized Service Areas
- Specialized Service Areas Hub
- Business Analytics
- Advanced PDF-HTML Templates
- User Event and Client Scripts
- Scheduled and Map-Reduce Scripts
- Suitelets and Internal Tools
- NetSuite Integrations